Purchases made on the website www.kuxocashmere.com can be paid by credit card, PayPal or bank transfer.

All digital payment procedures are carried out through a secure connection, directly connected to the bank that owns and manages the online payment service; the data is transmitted in encrypted form, guaranteeing the protection of data transmission.

The sales prices of the products displayed and indicated on kuxocashmere.com include VAT and any other tax that may be applicable in relation to the sale.

Product prices may be subject to updates.

Once the order has been placed, it is no longer possible to change the shipping address.

The customer can choose between the following payment methods:




1. In the case of payment by CREDIT CARD, you can choose to save the card details. It will be collected by IDEA S.r.l.s. in encrypted form. For your subsequent purchases, you will not have to re-enter the data.

Financial information (card number, expiration date, CVV) will be forwarded via encrypted protocol. This information will not be used by the Seller except to complete the procedures relating to the purchase and to issue the related refunds in case of exercise of the right of withdrawal.

As a customer, you are solely responsible for the data entered, therefore the guarantor of the use of credit cards for which you have the legitimate availability.

2. In case of payment through PAYPAL, the customer will be redirected to the www.paypal.com site to pay for the products according to the procedure provided and governed by PayPal, and to the terms and conditions of the contract agreed between the customer and PayPal itself.

The data entered on the PayPal site will be processed directly by the latter and will not be transmitted or shared with Idea S.r.l.s .. IDEA S.r.l.s. will not be able to know and store in any way the data of the credit card connected to your PayPal account, or the data of any other payment instrument connected with this account. The total amount due will be charged by PayPal at the same time as the conclusion of the online contract. In the event of termination of the purchase contract and in any other case of reimbursement, for any reason, the amount of the reimbursement in your favor will be credited to your PayPal account. The credit times on the payment instrument connected to this account depend exclusively on PayPal and the banking system. Once the credit order has been placed in favor of this account, IDEA S.r.l.s. cannot be held responsible for any delays or omissions in crediting the refund amount, to dispute which you will need to contact PayPal directly.

3. In the case of a BANK TRANSFER, the Customer, once the order has been confirmed, must make a transfer to the bank details received by e-mail with the order confirmation.

The proof of payment is given by the crediting of the amount of the transfer to the Seller's account.

It will be necessary to send a copy of the payment by e-mail within 72 hours of receiving the order confirmation.

If within this period IDEA S.r.l.s. will not receive a copy of the payment, will cancel the order.

We will ship the order when the transfer has reached our bank account and as soon as the goods are available in our warehouse.

Once the order is completed, you will receive a confirmation e-mail containing your Order Number and a summary of the details of your purchase. Remember that you can check the status of your order at any time in the appropriate section of your profile.